These are the most commonly asked questions about Tuigen. Can't find what you're looking for? Contact our support team.
Yes, you can try us for free for 30 days. If you want, we'll provide you with a free 30-minute onboarding call to get you up and running. Book a call here.
Absolutely. You can upgrade or downgrade your plan at any time from your dashboard settings. Changes will be reflected in your next billing cycle.
We don't like locking you in. You can cancel your subscription at any time. Your access will continue until the end of your current billing period.
Yes, you can customize your invoices with your tuition centre's logo, address, and specific tax information (like VAT or GST numbers) from the billing settings.
We bill annually or monthly, depending on your preference. We accept all major credit cards and debit cards.
Go to Settings > Profile in your dashboard. You can update your email address there. A verification link will be sent to the new address.
We offer support via email and live chat. Paid plans get priority support with faster response times. You can also access our comprehensive Help Centre 24/7.
Yes! We have an extensive video library covering everything from setup to advanced features. Check out our Tutorials page.