Frequently asked questions
Tuition management software is an all-in-one system designed to help tuition centres manage daily operations such as student records, class scheduling, attendance tracking, payments, tutor management, and parent communication. Tuigen helps streamline administrative tasks so centres can focus more on teaching and student progress.
Your data always belongs to your tuition centre. Tuigen does not use, sell, or share your data with third parties. Access is strictly limited to system maintenance and technical support when authorised by you.
Yes. Tuigen is designed to be flexible. We can customise features such as class structure, payment setup, reporting styles, and branding to match your centre’s operational needs.
Getting started is simple. You can sign up for a free trial, set up your centre profile, and begin adding students, tutors, and classes. Our onboarding team can assist you during setup if required.
Yes. Tuigen operates on flexible subscriptions. You can cancel anytime without long-term contracts or hidden charges.
No, Tuigen does not charge setup or cancellation fees. You only pay for your chosen subscription plan, and you can upgrade or downgrade anytime.
Yes. We offer onboarding training sessions, tutorials, and setup guidance to ensure you and your team can use Tuigen confidently from day one.
We provide ongoing customer support through email, live chat, and help resources. Our support team is available to assist with technical issues, feature guidance, and system updates.
Yes. Tuigen offers integration options that allow centres to connect with websites, payment gateways, CRM systems, and other third-party platforms. This helps automate data syncing and improves workflow efficiency.